Settings are located in the upper right hand side of your dashboard after you click on the down arrow next to your avatar. The options within Settings are:

  1. Basic Info- Within Basic Info, you have the ability to change any of the personal information you entered upon registration.

  2. Email-  The Email tab gives you the opportunity to change the email address you used on your account should you need to.

  3. Features- There are only two features you need to worry about and those are Auto Withdrawal and Allow anyone to search for my name. Auto Withdraw makes it so that when you receive funds they are automatically pushed to your bank making it so you don’t have to log in and manually withdraw every time. Allowing people to search for your name just makes it easier for people to find you should they need to send you funds.

  4. App Permissions- This tab will show you all applications that you have authenticated into.

  5. Phone Numbers- This is where you would go if you need to remove an old phone and add a new one. This helps us get in touch with you should there be any urgent messages regarding your account.

  6. Security- Within the Security tab you can change your password, change your 4 digit PIN, and Enable Two-Factor Authentication. Two Factor Authentication helps protect your account at login by requiring you to enter a unique security code in addition to your password. This is simply an additional layer of security should you choose to use it.  

Help us improve our Support Center. Was this helpful?

Can't find what you're looking for?

Financial institutions play an important role in the Dwolla network.

Dwolla, Inc. is an agent of Veridian Credit Union and Compass Bank and all funds associated with your account in the Dwolla network are held in pooled accounts at Veridian Credit Union and Compass Bank. These funds are not eligible for individual insurance, including FDIC insurance and may not be eligible for share insurance by the National Credit Union Share Insurance Fund. Dwolla, Inc. is the operator of a software platform that communicates user instructions for funds transfers to Veridian Credit Union and Compass Bank.