Transactions that have not been processed or sent immediately occur for two possible reasons:

1. The transaction is still processing from the bank and through the ACH network.

These typically take 3-4 business days*. To check when a transaction is expect to clear, go to the Pending Transactions page and click “Details” to see when the transaction is expected to clear.

2. The account that is sending or receiving the transaction has not been verified.

*Make sure both the sender and receiver are verified and do not have an “Action Required” notice at the top of the account dashboard. (See screenshot below)

If you would like to speed up your future transactions you can:

Help us improve our Support Center. Was this helpful?

Can't find what you're looking for?

Financial institutions play an important role in the Dwolla network.

Dwolla, Inc. is an agent of Veridian Credit Union and Compass Bank and all funds associated with your account in the Dwolla network are held in pooled accounts at Veridian Credit Union and Compass Bank. These funds are not eligible for individual insurance, including FDIC insurance and may not be eligible for share insurance by the National Credit Union Share Insurance Fund. Dwolla, Inc. is the operator of a software platform that communicates user instructions for funds transfers to Veridian Credit Union and Compass Bank.