We may request additional documentation to verify your business name, your EIN, your non-profit status or to verify the authorized representative for the organization.

If our security team requests this information, here is what you should provide to make sure we can verify your account.

For a business:
  • A letter from the IRS confirming the name of your business, EIN and the address of the business
  • Federal tax documentation confirming the name of the business, your EIN and the address of the business
  • Documentation from the state where your business is registered confirming that your business is in good standing and operates at the address you have linked to Dwolla
  • A copy of the business’s bank statement that is dated within the past 90 days

For a non-profit:
  • A letter from the IRS confirming the name of your organization, your EIN, the address of the organization and your non-profit status
  • A copy of your IRS Form-990 that confirms your organization’s name, Tax ID, the address of your business and your non-profit status
  • Documentation from the state where your organization is registered confirming that your organization is in good standing and operates at the address you have linked to Dwolla
  • A copy of the organization’s bank statement that is dated within the past 90 days

**Please make sure the documentation you provide is up-to-date and matches the information on your Dwolla account.**

Verifying an authorized representative
Dwolla is required to verify every individual that creates an account, even if you are creating an account for your business or non-profit.  To do so, we ask for an authorized representative’s name, date of birth and Social Security Number to verify that the person signing up for a business or non-profit account is authorized to create an account and process financial transactions.

We do our best to verify your account based on the information provided, but in instances where we cannot confirm that you are a representative of your organization, please read What happens if you cannot verify the authorized representative of the organization?

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Financial institutions play an important role in the Dwolla network.

Dwolla, Inc. is an agent of Veridian Credit Union and Compass Bank and all funds associated with your account in the Dwolla network are held in pooled accounts at Veridian Credit Union and Compass Bank. These funds are not eligible for individual insurance, including FDIC insurance and may not be eligible for share insurance by the National Credit Union Share Insurance Fund. Dwolla, Inc. is the operator of a software platform that communicates user instructions for funds transfers to Veridian Credit Union and Compass Bank.