Our security team determined that we need additional information to ensure your account belongs to you. Upload these documents from the “Verify Account Info” page.
Read also “What type of photo ID can I provide?”
If we ask for a bank statement:
If you moved money between two bank accounts that are both linked to your Dwolla account, our Security team needs to double-check that you are an authorized signer on both accounts. Upload copies of recent bank statement from both banks from the “Verify Account Info” page.
If we ask for EIN or Non-profit documentation
We need to verify:
- the name of your business
- your business’s EIN
- your non-profit status
- that you are an authorized signer for the organization
Upload these documents from the “Verify Account Info” page. Learn more about what we request of businesses and non-profits.