Support Center

Security & Partner Overview

Last Updated: May 01, 2013 10:27AM CDT

Our banking and technology partners:

Veridian Credit Union

Dwolla account holder funds are deposited with Veridian Credit Union.  Founded in 1934, Veridian has grown to become the largest credit union in Iowa and among the top credit unions in the nation. Today, Veridian Credit Union is a modern, full-service financial institution offering a broad range of products and services to fit a variety of member preferences and lifestyles.  Your money is secure at Veridian Credit Union.

 

The Members Group

The Members Group was officially formed in 1993, though they've been providing payment solutions to financial institutions through various organizational structures since 1986. 

TMG's core products include credit, debit, ATM and prepaid solutions, as well as online reporting, item processing, ACH, ALM and printing services. TMG also assists financial institutions with fraud risk and analysis matched with expert security advisement.
 

TMG Financial Services (TMGFS)

TMG Financial Services (TMGFS) is the lender of record for DWOLLA Instant.  More specifically, TMG Financial Services verifies and underwrites the line of credit for DWOLLA Instant applicants.  Based in Des Moines, Iowa, TMGFS was founded in 2007 and specializes in providing collaborative lending solutions for financial institutions across the country.  Their customer-oriented approach to lending and experience in customer support make TMGFS a partner you can trust.Integrity Technology Systems

 

Integrity Technology Systems

Integrity Technology Systems is an experienced information security and technology consulting firm. With over 15 years of experience in both the public and private sector, Integrity Technology Systems is a partner you can count on.

Information security and privacy hinges on three principles: confidentiality, integrity and availability. Where these three intersect is a point of trust. At Integrity, they are experts in building trust. It can’t be sold or purchased, only earned.


TRUSTe

Dwolla is a licensee of the TRUSTe® Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. Dwolla has disclosed its information practices and had its privacy practices reviewed for compliance by TRUSTe.

Dwolla's privacy policy is hosted by TRUSTe. A trusted third party.


Tested Daily McAfee secure

Dwolla.com is tested and certified daily to pass the McAfee® SECURE Security Scan. McAfee® SECURE is the world‘s leading provider of website security services and probes Dwolla.com daily for known vulnerabilities. To help address concerns about possible hacker access to your confidential data, and the safety of visiting this site, the "live" McAfee® SECURE mark appears only when this site passes the daily McAfee® SECURE tests.


Hosting

Dwolla's data processing technologies are professionally hosted by a company that specializes in hosting solutions. All information provided to Dwolla is encrypted and securely stored to ensure the confidentiality and integrity of our customer’s transactions and Dwolla’s intellectual property. 
 
The hosting provider also enables Dwolla’s solution to be highly available.  We have worked with the hosting provider to build in redundancy in our primary data center, and a secondary data center as needed for disasters


VeriSign EV Certificate and Encryption

Extended Validation SSL Certificates give high-security web browsers information to clearly identify a web site’s organizational identity. VeriSign is an industry leading EV solution provider.  Our certificate provides a 128-bit minimum to 256-bit encryption.

Dispute Resolution Provided

Dwolla provides a free arbitration process in the event that there is a dispute to protect the parties involved in a transaction. All disputes are initiated here.


Mobile Security

All native applications deliver your financial information over a secure and encrypted connection.


Firewall and Intrusion Protection

Dwolla's system is protected by multiple managed firewalls to protect your information. Our systems are protected and watched 24 hours a day, 7 days per week.


Email Notification

Every time there is an action on your account you will be notified via email. In the event you have seen unauthorized account activity, please report it immediately.


Social Network Security

Dwolla's unique use of social networks does not create new security problems, thanks to our system architecture. Dwolla utilizes third party social network API's as a notification system. Each social network has a built in notification system which is used to notify Dwolla users of payments. For example: Facebook uses wall posts, and Twitter uses direct messages. Our integration with social networks is to harness the power of the network as a communication system. Dwolla does not exchange your financial information with the social network in any way shape or form.